Amber Complaints Procedure

Here at Amber Windows we work extremely hard to ensure that you enjoy your experience with us but we also understand that things can go wrong from time to time. We value your feedback and the time that it has taken to give it to us by responding to you promptly in a courteous and fair manner. Your feedback is important to us and we will use it to further improve the products and services provided to you to ensure that you continue to enjoy your Amber experience.

 

Please choose the appropriate Complaints Procedure below which will describe to you how we will deal with your complaint.

Finance

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Non Finance

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Secured By Design

Made in Britain

Citation PLC

BS 7412 Windows & Doors

BS 7412 Windows

ISO 9000

ISO 14001

The Fenestration Self-Assessment Scheme (FENSA)

The Guild of Master Craftsmen

Quality Assured National Warranties

BFRC

Energy Saving Trust

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